Warranty on our cast iron products

 

As a cast iron specialist, your complete satisfaction with our products is of utmost importance to us. We value quality and craftsmanship and are confident that our cast iron products, with proper care, will last a lifetime. That's why we offer a comprehensive 30-year guarantee .

 

What does our warranty cover?

Our guarantee covers all defects attributable to manufacturing or materials. This means that if your cast iron product develops cracks or has manufacturing defects, you can rely on us.

 

What is excluded from the warranty?

Damage caused by improper use or lack of maintenance is excluded from the warranty. This includes, for example, rust formation due to insufficient drying, damage caused by overheating, or dropping the product.

 

How do I make a warranty claim?

If you discover a defect, please contact us by email and send us photos of the product. Briefly describe how the damage occurred. We will review your request as quickly as possible and get back to you.

 

Our commitment

We stand behind our products and want you to enjoy them for a long time. Should a problem arise, contrary to expectations, we will do our best to find a quick and straightforward solution.