Privacy Policy of Amzgrand AG, Version 07.02.2022

Introduction

Many customers entrust Amzgrand AG, hereinafter referred to as www.gusskoenig.de, with their personal data every day when making purchases. At www.gusskoenig.de, we consider it an essential part of our corporate responsibility to properly protect the information and personal data entrusted to us. Principles such as data minimization, transparency, and security are our constant guiding principles.

We have taken great care to design our data protection notices and privacy policy so that everyone can quickly get an overview, based on the headings, of what www.gusskoenig.de uses and stores personal data for. Naturally, as a customer, you have an easy way to exercise your rights (e.g., objections, requests for information, etc.).

When does www.gusskoenig.de actually store personal data?

We collect a limited amount of data in order to send you your order or to provide you with offers tailored to your needs.

We collect personal data:

  • as part of your visit and order in the webshop
  • during registration and login for the customer account
  • during registration and use of the www.grillfuerst.de community
  • when you add something to your shopping cart
  • when you subscribe to our newsletter
  • in contact and service request forms
  • in forms for requesting spare parts
  • forms for requesting a better offer price
  • for forms with a callback request
  • forms with questions about products
  • when submitting a product review
  • as part of www.grillfuerst.de prize draws

Does www.gusskoenig.de share your personal data?

www.gusskoenig.de does not commercially pass on your data (sale, rental) to third parties and does not engage in address trading.

We only share your data with business partners within the scope of a legitimate interest and for one or more of the following requirements:

  • for the shipment of orders via www.gusskoenig.de or one of our suppliers
  • for replacing individual components directly from a supplier
  • for the provision of services in connection with a purchased product directly from one of our suppliers or service partners
  • for processing your payments
  • For package notification/notification of freight deliveries
  • possibly as part of credit checks

Generally, only if the partner is bound by our data protection standards and an agreement to this effect exists with the partner or supplier.

Data security

Your personal data is transmitted securely over the internet using SSL encryption. We protect our website and other systems through technical and organizational measures against loss, destruction, access, alteration, or distribution of your data by unauthorized persons. Access to your customer account is only possible after entering your personal password. You should always keep your login information confidential and close the browser window when you have finished communicating with us, especially if you share the computer with others.

Storage of access data in server log files

You can visit our website without providing any personal information. We only store access data in so-called server log files, such as the name of the requested file, the date and time of access, the amount of data transferred, and the requesting provider. This data is evaluated solely to ensure the smooth operation of the website and to improve our services, and does not allow us to draw any conclusions about your identity.

Data collection and use for contract processing and when opening a customer account

We collect personal data when you voluntarily provide it to us in connection with your order, when you contact us (e.g., via contact form or email), or when you create a customer account. The specific data collected is evident from the respective input forms. We use the data you provide for contract processing and handling your inquiries. This includes your email address and telephone number, which are shared with our shipping partners for contract fulfillment purposes. After complete contract fulfillment or deletion of your customer account, your data will be blocked from further use and deleted after the statutory retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is permitted by law and about which we will inform you below. You can delete your customer account at any time, either by sending a message to the contact address provided below or by using the corresponding function in your customer account.

Data transfer for contract fulfillment

To fulfill the contract, we will forward your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the ordered goods. Depending on which payment service provider you select during the ordering process, we will forward the payment data collected for this purpose to the bank commissioned with processing the payment and, if applicable, to payment service providers commissioned by us, or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you will need to log in to the payment service provider with your access data during the ordering process. The data privacy policy of the respective payment service provider applies in this respect.

Data usage when subscribing to the email newsletter

When you subscribe to our newsletter, we use the data required for this purpose or data you have separately provided to send you our email newsletter regularly, in accordance with your consent. You can unsubscribe from the newsletter at any time, either by sending a message to the contact address provided below or by using the unsubscribe link in the newsletter.

Data use for email advertising without newsletter registration and your right to object

If we receive your email address in connection with the sale of goods or services and you have not objected to its use, we reserve the right to regularly send you offers for similar products from our range by email. You can object to this use of your email address at any time by contacting us using the contact details provided below or by using the unsubscribe link in the promotional email, without incurring any costs other than the standard transmission costs.

Use of data for postal advertising and your right to object

Furthermore, we reserve the right to store your first and last name, postal address, and – insofar as we have received this additional information from you within the scope of our contractual relationship – to compile lists and use them for our own advertising purposes, e.g., to send you interesting offers and information about our products by mail. You can object to the storage and use of your data for these purposes at any time by contacting us using the contact details provided below.

Amazon Pay payment service

When you select "Amazon Pay" as your payment method, payment processing is handled by the payment service provider Amazon Payments Europe sca, 38 avenue JF Kennedy, L-1855 Luxembourg (hereinafter: "Amazon Payments"), to whom we transfer the information you provided during the ordering process, along with information about your order, in accordance with Article 6 Paragraph 1 Letter b GDPR. Your data is transferred exclusively for the purpose of payment processing with the payment service provider Amazon Payments and only to the extent necessary for this purpose. You can find further information about Amazon Payments' privacy policy at the following web address:

https://pay.amazon.de/help/201212490?ld=APDELPADirect

Credit check and scoring when selecting BillSAFE (PayPal invoice purchase)

If you choose the "purchase on account" payment method from the PayPal service "BillSAFE" (www.billsafe.de), you will be asked during the order process to consent to the transfer of data to PayPal that is necessary for processing the payment and for identity and credit checks. If you grant your consent, this data will be transmitted to PayPal. For the purpose of its own identity and credit checks, PayPal or partner companies commissioned by PayPal transmit data to credit agencies and receive information from them, including, where applicable, creditworthiness information based on mathematical-statistical methods, in whose calculation address data is included, among other things. Detailed information on this and on the credit agencies used can be found in PayPal's privacy policy, available at:

https://www.billsafe.de/privacy-policy/buyer

You can withdraw your consent to PayPal at any time. However, PayPal may still be entitled to process, use, and transfer your personal data if this is necessary for the contractual processing of payments, legally required, or ordered by a court or authority.

Use of cookies

To make your visit to our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of your browser session, i.e., after you close your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can configure your browser to inform you about the setting of cookies and decide individually whether to accept them, or to exclude the acceptance of cookies in certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.

Use of Google (Universal) Analytics and Google Analytics 4 for web analytics

This website uses Google (Universal) Analytics and Google Analytics 4, web analytics services provided by Google Inc. (www.google.de). Google (Universal) Analytics and Google Analytics 4 use methods that allow analysis of your website usage, such as "cookies," which are text files placed on your computer. The information generated about your use of this website is generally transmitted to and stored on a Google server in the USA. By activating IP anonymization on this website, your IP address will be shortened before transmission within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent Google from collecting and processing data generated by the cookie relating to your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de . Alternatively, instead of using the browser plugin, you can click this link (Disable Google Analytics) to prevent Google Analytics from collecting data on this website in the future. This will place an opt-out cookie on your device. If you delete your cookies, you will need to click the link again.

Other implemented Google advertising features

The Google Analytics code implemented on this website supports display advertising. Remarketing is enabled on this website as part of Google Analytics for display advertising. Grillfürst GmbH ads are displayed on websites by third-party providers, including Google. Grillfürst GmbH and third-party providers, including Google, use cookies for this purpose. The combined use of first-party cookies (e.g., Google Analytics cookies) and third-party cookies (e.g., DoubleClick cookies) allows for targeted ad placement, optimization, and ad delivery based on your previous visits to this website. You can deactivate Google Analytics for display advertising and customize ads in the Google Display Network using the Ad Settings Manager. Furthermore, this website uses Google Analytics reports on performance by demographics and interests, which store demographic characteristics such as age and gender in a cookie. This data cannot be traced back to a specific individual and can be deactivated at any time via the Ad Settings (link: https://www.google.de/settings/ads ).

 Google reCAPTCHA

This website also uses the reCAPTCHA function of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This function primarily serves to distinguish whether an entry is made by a natural person or is being misused through automated processing. The service involves sending the IP address and, if applicable, other data required by Google for the reCAPTCHA service to Google, and is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in establishing individual accountability on the internet and preventing misuse and spam.

This website also uses external fonts, specifically Google Fonts. Google Fonts is a service provided by Google Inc. ("Google"). These web fonts are integrated via a server request, usually to a Google server.

When using Google reCAPTCHA, personal data may also be transferred to the servers of Google LLC in the USA.

In the event that personal data is transferred to Google LLC, which is based in the USA, Google LLC has certified itself under the EU-US Privacy Shield Framework, which guarantees compliance with the level of data protection applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

Further information can be found in Google's privacy policy, which you can access here:

https://www.google.com/fonts#AboutPlace:about
https://www.google.com/policies/privacy/

Use of Facebook plugins 

Our website uses social plugins (“plugins”) from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identified by a Facebook logo or the phrase “Facebook Social Plugin”.

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Facebook's servers. The plugin's content is transmitted directly from Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.

If you are logged into Facebook, Facebook can directly associate your visit to our website with your Facebook profile. If you interact with the plugins, for example by clicking the "Like" button or leaving a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.

For information on the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your related rights and privacy settings, please refer to Facebook's privacy policy: http://www.facebook.com/policy.php

If you do not want Facebook to directly associate the data collected via our website with your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent Facebook plugins from loading by using browser add-ons, such as a "Facebook Blocker" or script blocker.

Use of the Facebook Pixel (Facebook Custom Audiences)

We use the so-called "Facebook Pixel" from Facebook Inc. ("Facebook") on our website. This allows us to display interest-based advertisements ("Facebook Ads") to users of our website when they visit the Facebook social network or other websites that also use this technology. The Facebook Pixel automatically establishes a direct connection between your browser and Facebook's server. We have no control over the scope and further use of the data collected by Facebook through this tool and are therefore informing you to the best of our knowledge:
By integrating the Facebook Pixel, Facebook receives the information that you have clicked on one of our ads or accessed the corresponding page of our website. If you are registered with a Facebook service, Facebook can associate your visit with your account. Even if you are not registered with Facebook or are not logged in, it is possible that the provider will learn and store your IP address and other identifying information.

By using the Facebook pixel, we aim to display our Facebook ads only to Facebook users who have also shown an interest in our website. With the help of the Facebook pixel, we want to ensure that our Facebook ads correspond to the potential interests of users and are not perceived as intrusive. Furthermore, the Facebook pixel allows us to track the effectiveness of Facebook ads for statistical purposes by seeing whether users were redirected to our website after clicking on a Facebook ad. The legal basis for the use of the Facebook pixel is Article 6(1)(f) GDPR.

You can object to the use of the Facebook pixel at any time by using the following opt-out option: You can deactivate the Facebook pixel here .

Third party information: Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA, http://www.facebook.com/policy.php

Further information on data collection: http://www.facebook.com/help/186325668085084 .

Bing Ads

This website uses Bing Ads, a service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA – Bing Ads Conversion Tracking. When you click on one of our ads on Bing or on selected websites within the Bing advertising network, a temporary cookie is stored on your computer. If you then reach a conversion page on our website, it is recorded – recognizable to both Microsoft Bing and us – that you previously clicked on the ad. This is used to generate conversion statistics, i.e., to record how many users reach a conversion page after clicking on an ad, i.e., complete an order. If you do not wish to participate in the tracking process, you can also refuse the necessary placement of a cookie – for example, via a browser setting that generally deactivates the automatic placement of cookies. The use of Bing Ads is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. You can object to the use of the Facebook pixel at any time by using the following opt-out option: You can deactivate Bing tracking here:
Deactivate Bing Ads

Review reminder by eKomi

If you have given us your explicit consent during or after your order by activating a corresponding checkbox or clicking a designated button, we will forward your email address to eKomi Ltd., Markgrafenstraße 11, 10969 Berlin, Germany ( www.ekomi.de ), so that they can remind you by email to submit a review of your order. You can revoke this consent at any time by contacting us using the contact details provided below or directly with eKomi.

Authorized by Badge

We have integrated content from Stayble Market GmbH, Theresienstraße 66, 80333 Munich, to display and confirm your status as an authorized partner of the manufacturers we distribute. This involves the transfer of personal data to Stayble Market GmbH. For information on what data is transferred and how it is used, please refer to their privacy policy at https://www.authorized.by . Displaying this content serves our legitimate interest in the optimal marketing of our products, which outweighs your interests in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. No further personal data is transferred to Stayble Market GmbH.

Surveys

Amzgrand AG
is committed to ensuring that its customers have a fantastic experience not only while grilling, but also on our website. We want to provide you with the best possible information about our products and services and guide you to your desired products as quickly as possible. To offer you this service, we rely on your support. Therefore, we will regularly conduct surveys on our website, in which you can, among other things, rate the website, its usability, its clarity, and provide suggestions.

Participation in our surveys is voluntary. The collected empirical data will be used exclusively for the stated purpose.

Furthermore, a link between surveys and orders is created by setting a cookie, which is used to measure the effectiveness of implemented measures.

Personal data will not be passed on to third parties.

Right to information and contact options

You have the right to receive information free of charge about the data we have stored about you, as well as, where applicable, the right to rectification, blocking, or erasure of this data. If you have any questions regarding the collection, processing, or use of your personal data, or if you wish to request information, rectification, blocking, or erasure of data, or to withdraw any consent you may have given, or to object to a specific use of your data, please contact us using our contact form.

For further inquiries, please contact: 

Amzgrand AG
Riedhofstrasse 378
8049 Zurich
Switzerland
Email: support@gusskoenig.de

Our focus is on perfectly combining traditional BBQ values ​​with modern design. We believe that grilling is more than just a cooking method – it's a way of life. And that's exactly the feeling we want to convey with our products.